Free delivery option and delivery via e-mail:
Shipping costs to all countries in the world are paid by our store, so shipping costs are free for our customers. For orders corresponding to ilocalMe eSIM, the information will be sent to your email after completing the issuance and registration process, take into account the processing time of the day which is announced in the header of our website.
Cash on delivery is not made.
The delivery time will be made within an estimated period of 8 to 14 working days from the time the payment of the order is made. The processing time is 1 or 2 business days after placing your order (This corresponds to our tangible products)
Express delivery option:
Customers have the option of choosing the Express shipping method paying an extra charge, this service is provided by FEDEX, DHL or UPS, the delivery time is 4 to 8 business days, in this option the shipping costs shown do not include no case the existing customs expenses for express deliveries. These are variable, you will have to pay them at destination, although in the vast majority of cases there is usually no charge for orders weighing less than 1 Kilogram. Consult your customs entity about the possible cost of these expenses. ( This corresponds to our tangible products )
For all delivery options we provide tracking code, in order to track the order that the customer purchases in our store.
In all delivery options ilocalME will endeavor to respect this deadline, not being responsible in case of exceeding the initially estimated term. ilocalMe will provide the customer's telephone number to his transport agency to expedite the delivery of the order.
It is the client's responsibility to verify the adequacy of the products served with respect to the order placed, recording his signature on the copy of the delivery note to be returned to the carrier.
Any claim regarding the nature or specifications of the products must be made within a maximum of 7 days following delivery. On Saturdays, Sundays and holidays there will be no delivery service for tangible products and they are counted as non-business days.
In the event that some of the requested products were not available, ilocalMe will manage your order as soon as possible.
ilocalMe is not responsible for the consequences due to a delay in shipping or a loss of the package by people outside the transport contract.